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Dry Gulch Ordering InformationMinimum Order - We do not have a minimum order. We understand if you need only one bead. Quantity Discounts - For all orders, you will receive a 10% discount on any purchase of $100.00 to $199.99. You will receive a 20% discount on any purchase of $200.00 to $299.99. Orders $300.00 and up receive a 25% discount. Discounts do not apply to shipping and handling or sales tax. Quantity discounts are NOT reflected in the shopping cart. If you choose to pay with PayPal and you receive a discount, we will send a refund as soon as your order is processed. If you pay with a credit card, only the discounted total will be charged. Service Policy - We ship packages every day we are open. Keep in mind, we are closed on Monday so weekend orders will ship on Tuesday. We strive to ship every order complete. In the event of an out of stock item, we contact you immediately and ship your backorder as soon as it comes in. If we do not expect to have a particular item again, we let you know. We send personalized communication to let you know when your order shipped. We appreciate your business! Shipping Policy - We ship via USPS mail. You may choose from First Class or Priority mail. In the US, First Class rates start at $ 3.50 and orders for $50.00 and up ship 1st class for FREE! Priority rates start at $6.00. Please see the shopping cart for fees. We do ship every package with delivery confirmation. We do not ship COD. Please e-mail for shipping rates for international orders which must be paid via PayPal. They are always higher than the domestic rates shown in the shopping cart. Payment Methods - We accept MasterCard, Visa, Discover and American Express and we do not bill your credit card until just prior to shipping. We also accept PayPal payments. Please note that if you choose to pay with a PayPal e-check, your order will ship when your check clears, usually 3 to 4 days. PayPal account or credit card payment orders will ship right away. International orders MUST be paid via PayPal. Please check on shipping rates before paying. Sales Tax - If your shipping address is in Missouri, we will charge 7.825% in sales tax. Returns - We DO NOT accept returns. If there is a problem with your order, you MUST call or e-mail customer service. Wholesale Inquiries - If you have a storefront and are interested in carrying our finished jewelry, please contact us at (417) 626-7626 or custserv@drygulch.com. Please include your resale tax number when making the request. We will provide you with our wholesale policy. We do provide volume discounts for bead and finding purchases as well. See above for quantity discount schedule. Foreign Shipments - If you live outside of the United States, please e-mail for international shipping rates. We use Priority Mail flat rate envelopes whenever possible. For shipments up to 4 pounds, shipping is usually $13.00. We accept PayPal only for international shipments. You must have a verified shipping address with PayPal as well. Beads and findings used in our jewelry are often handmade. Please allow for variations from the making process as well as availability. Dry Gulch has been servicing customers for over 15 years. Let us know if there is anything you need and we will do our best to accommodate you. Due to our extensive bead and findings inventory, we are constantly adding items to the website. Please check back often!
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